LUMARA Collective / LUMARA Learn
Privacy, Platform Use, Vendor Transparency & Communications Policy
Effective Date: February 12, 2026
LUMARA Collective / LUMARA Learn (“LUMARA,” “we,” “us,” or “our”) is committed to protecting user privacy, maintaining educational independence, and operating transparently in our relationships with third-party vendors and communication providers.
This policy explains how information is collected, used, and shared; how our educational platform operates; and how vendor relationships and SMS communications are handled.
By accessing or using LUMARA Collective / LUMARA Learn, you agree to the practices described below.
1. Educational Purpose of Platform
LUMARA Collective / LUMARA Learn provides educational content intended solely for professional development and informational purposes. Platform materials do not constitute medical advice, clinical directives, or patient-specific recommendations.
Users remain fully responsible for their professional decisions, regulatory compliance, and vendor selection. Nothing within the platform requires or directs learners to use any specific third-party provider.
2. Information We Collect
We collect personal information necessary to operate and improve the platform.
Information You Voluntarily Provide
Information Collected Automatically
When you access our website or platform, we may automatically collect:
LUMARA Collective / LUMARA Learn does not intentionally collect protected health information (PHI) or patient-identifiable medical data. Users should not upload patient records or sensitive medical information to the platform.
3. How Information Is Used
Collected information may be used to:
• Provide educational access and platform functionality
• Manage accounts, enrollments, and transactions
• Improve platform performance and user experience
4. Cookies & Tracking Technologies
We use cookies, pixels, and similar tracking technologies to:
• Enable secure login and account functionality
• Maintain session integrity
• Track affiliate referral activity
Cookies may be placed by:
• Learning management systems
• Payment processors
• Analytics providers (such as Google Analytics or similar services)
• Email and SMS communication service providers
Users may adjust browser settings to decline cookies; however, certain features of the platform may not function properly if cookies are disabled. We do not use tracking technologies to collect sensitive medical information.
5. Vendor Relationships & Transparency
LUMARA Collective / LUMARA Learn may feature or discuss third-party pharmacies, laboratories, technology providers, or service vendors that we believe demonstrate professional standards relevant to our educational audience.
Some vendors participate in paid educational or marketing partnerships that support platform development and learning resources. These partnerships do not influence course content, educational integrity, or learner autonomy.
Learners are never required to use any featured vendor and remain responsible for independent due diligence.
Vendor inclusion reflects educational familiarity and professional experience and does not constitute a guarantee of services, pricing, regulatory status, or outcomes.
6. Vendor Attribution & Optional Contact Sharing
If a learner voluntarily engages with a featured vendor through LUMARA Collective / LUMARA Learn, attribution information may be shared so the vendor understands the source of the connection.
No patient data, medical information, or sensitive personal information is transmitted.
Any vendor relationship is solely between the learner and the vendor.
7. SMS Communications & Consent
If you opt in to receive SMS or text communications from LUMARA Collective / LUMARA Learn, you consent to receive account notifications, educational updates, and service-related communications.
SMS consent is voluntary and is not required for purchase or platform access. Message frequency may vary. Standard message and data rates may apply.
Mobile information will not be shared with third parties for marketing or promotional purposes.
SMS data may be shared only with trusted messaging service providers necessary to deliver communications.
You may opt out at any time by replying STOP to any message received. For assistance, reply HELP or contact support at [email protected].
8. Information Sharing
Information may be shared with:
• Platform service providers
• Analytics providers
• Messaging service providers
• Legal authorities when required by law
• We do not share personal information for unrelated resale.
9. Data Security & Retention
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration.
Security measures may include:
• Secure hosting environments
• Encrypted data transmission where appropriate
• Restricted internal access to personal data
• Password-protected systems
• Use of reputable third-party service providers
While no digital platform can guarantee absolute security, we take appropriate steps to protect user information. Personal information is retained only as long as necessary to fulfill operational, contractual, or legal obligations.
10. User Rights
Where permitted by law, users may request access to, correction of, or deletion of their personal information by contacting us.
11. Third-Party Services
The platform may link to third-party websites or vendors. LUMARA Collective / LUMARA Learn is not responsible for the privacy practices, policies, or service outcomes of external providers.
12. Children’s Privacy
13. Policy Updates
LUMARA Collective, LLC
505 Beachland Boulevard, Suite 1
Vero Beach, FL 32963